What is ISO 9001:2015 certification?
ISO 9001 is one of the most internationally recognized quality management systems (QMS) standards. it is the global benchmark for QMS, topping over one million certifications worldwide.
Who can use ISO 9001:2015?
ISO 9001:2015 is a generic standard and applicable to any organization – irrespective of its size, type of products &/or services and geographical location. One of its major strengths is its wider appeal for all types of organizations, as it focuses on processes and customr satisfaction rather than procedures; thereby achieving a certification, for example, is equally applicable and beneficial to service providers and manufacturers.
Global sectors have also continued to focus their efforts on quality, with sector-specific QMS derivatives available for the automotive, aerospace, defense, and medical sectors.
Why is ISO 9001:2015 important for your business?
It provides the infrastructure, procedures, processes, and resources needed to help organizations for both monitoring and improving their performance to drive efficiency, client satisfaction and product excellence.
An ISO 9001 certification helps to deliver:
- Shareholder engagement,
- Organisational reputation,
- Client satisfaction, and
- Competitive advantage.
There have been numerous independent studies over the years demonstrating the benefits of implementing ISO 9001; one of these is a recent article published in a prestigious peer-reviewed academic journal from Harvard Business School.