Building Growth, Inspiring Confidence, and Delivering Excellence for the Future of Your Business.
Our History
Abu Dhabi International Quality Consultancy (ADIQC) was established in 2007 with initial support from the Government of Abu Dhabi. Since its inception, ADIQC has become a best-in-class provider of services, including Occupational Safety & Health Abu Dhabi (OSHAD) Auditing and Consultancy. We specialize in the healthcare sector by offering consultancy for the development and implementation of management systems in line with Department of Health (DoH) requirements, ISO certification, and delivering mandatory training and courses related to healthcare and industry, adhering to both national and international standards.
As a trusted partner, ADIQC provides innovative turnkey solutions that extend beyond simple regulatory compliance. We aim to reduce Health, Safety, and Environment (HSE) risks, enhance performance, and promote sustainable development, positioning ourselves as a market leader in the industry.
Sponsored by the Abu Dhabi Government through the Sheikh Khalifa Fund.
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Quality Policy
At ADIQC, top management is fully committed to delivering the highest quality services aimed at achieving total customer satisfaction. We focus on:
We strive to understand, meet, and exceed customer needs and expectations in terms of staff courtesy, timeliness, accuracy, and completeness, ensuring service excellence.
Our goal is to be recognized by our customers as one of the best in class through the dedication and expertise of our personnel, who possess the knowledge, skills, and attitude necessary for success.
We are committed to continually enhancing our services, procedures, and processes, and making decisions based on facts and data
We aim to create a business that all stakeholders, especially our employees, are proud to be part of. This is achieved by effectively communicating with them, soliciting their ideas, suggestions, and feedback, and responding swiftly and appropriately.
In the event a customer has a complaint regarding our services or actions, we will respond immediately and resolve the issue in the best possible manner.
We are dedicated to fulfilling our commitments, keeping our customers informed of progress at all times, wherever possible.
We continuously track and manage KPIs to ensure service quality and business performance improvement.
We comply with all applicable legal and regulatory requirements and set quality objectives to drive continuous improvement and business excellence.
Customer Satisfaction
The purpose of this survey is to help us serve your needs more effectively. By understanding where we need to improve, we can allocate our resources to provide better services. Our goal is to be proactive in monitoring your satisfaction; so please provide constructive feedback so that we can incorporate this into our strategy, processes, procedures and systems.
